{"id":488,"date":"2025-04-15T23:36:18","date_gmt":"2025-04-15T23:36:18","guid":{"rendered":"https:\/\/vivianwebdesigner.com.br\/warleyreis\/?page_id=488"},"modified":"2025-05-21T19:47:17","modified_gmt":"2025-05-21T19:47:17","slug":"processo-de-certificacao","status":"publish","type":"page","link":"https:\/\/isopoint.com.br\/portal\/processo-de-certificacao\/","title":{"rendered":"Processo de Certifica\u00e7\u00e3o"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"488\" class=\"elementor elementor-488\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"has_eae_slider elementor-element elementor-element-d1f8a5e e-flex e-con-boxed e-con e-parent\" data-eae-slider=\"29561\" data-id=\"d1f8a5e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-0c79436 e-con-full e-flex e-con e-child\" data-eae-slider=\"51583\" data-id=\"0c79436\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-243f2bf animated-slow elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"243f2bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FA\u00c7A A CERTIFICA\u00c7\u00c3O DO SEU PRODUTO\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57deb6f elementor-widget__width-initial elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"57deb6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-bb17e19 e-con-full e-flex e-con e-child\" data-eae-slider=\"10786\" data-id=\"bb17e19\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e45a7c7 elementor-widget elementor-widget-spacer\" data-id=\"e45a7c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-5c9a575 e-flex e-con-boxed e-con e-parent\" data-eae-slider=\"36490\" data-id=\"5c9a575\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-375e53a elementor-arrows-position-outside elementor-widget-mobile__width-initial elementor-pagination-type-bullets elementor-pagination-position-outside elementor-widget elementor-widget-n-carousel\" data-id=\"375e53a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;carousel_items&quot;:[{&quot;slide_title&quot;:&quot;Slide #1&quot;,&quot;_id&quot;:&quot;63f7ea3&quot;},{&quot;slide_title&quot;:&quot;Slide #1&quot;,&quot;_id&quot;:&quot;0fbba4b&quot;},{&quot;slide_title&quot;:&quot;Slide #1&quot;,&quot;_id&quot;:&quot;fbcfecc&quot;},{&quot;slide_title&quot;:&quot;Slide #1&quot;,&quot;_id&quot;:&quot;02584c0&quot;},{&quot;slide_title&quot;:&quot;Slide #1&quot;,&quot;_id&quot;:&quot;a59d1da&quot;}],&quot;slides_to_show&quot;:&quot;2&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:54,&quot;sizes&quot;:[]},&quot;speed&quot;:1700,&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;offset_sides&quot;:&quot;none&quot;,&quot;arrows&quot;:&quot;yes&quot;,&quot;pagination&quot;:&quot;bullets&quot;,&quot;image_spacing_custom_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-carousel swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Carrossel\" dir=\"ltr\">\n\t\t\t<div class=\"swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"1\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 5\">\n\t\t\t\t\t\t\t<div class=\"has_eae_slider elementor-element elementor-element-86474d6 e-con-full e-flex elementor-invisible e-con e-child\" data-eae-slider=\"73343\" data-id=\"86474d6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;bounceIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e9761ef elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"e9761ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"400\" height=\"400\" src=\"https:\/\/isopoint.com.br\/portal\/wp-content\/uploads\/2025\/04\/icone-1.png\" class=\"attachment-full size-full wp-image-1007\" alt=\"\" srcset=\"https:\/\/isopoint.com.br\/portal\/wp-content\/uploads\/2025\/04\/icone-1.png 400w, https:\/\/isopoint.com.br\/portal\/wp-content\/uploads\/2025\/04\/icone-1-300x300.png 300w, https:\/\/isopoint.com.br\/portal\/wp-content\/uploads\/2025\/04\/icone-1-150x150.png 150w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a30c9df elementor-widget elementor-widget-heading\" data-id=\"a30c9df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Solicita\u00e7\u00e3o da Certifica\u00e7\u00e3o<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ba3519 elementor-widget elementor-widget-text-editor\" data-id=\"6ba3519\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Basta acessar nosso site e solicitar uma proposta. A partir do seu formul\u00e1rio, nossa equipe avalia as informa\u00e7\u00f5es e prepara uma proposta t\u00e9cnico-comercial personalizada. Durante todo o processo, nossos especialistas estar\u00e3o dispon\u00edveis para tirar d\u00favidas e orientar com clareza, aten\u00e7\u00e3o e total compromisso com voc\u00ea.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"2\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 5\">\n\t\t\t\t\t\t\t<div class=\"has_eae_slider elementor-element elementor-element-4021853 e-con-full e-flex elementor-invisible e-con e-child\" data-eae-slider=\"29369\" data-id=\"4021853\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;bounceIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9d1e1e3 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"9d1e1e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"400\" height=\"400\" src=\"https:\/\/isopoint.com.br\/portal\/wp-content\/uploads\/2025\/04\/icone-2.png\" class=\"attachment-full size-full wp-image-1008\" alt=\"\" srcset=\"https:\/\/isopoint.com.br\/portal\/wp-content\/uploads\/2025\/04\/icone-2.png 400w, https:\/\/isopoint.com.br\/portal\/wp-content\/uploads\/2025\/04\/icone-2-300x300.png 300w, https:\/\/isopoint.com.br\/portal\/wp-content\/uploads\/2025\/04\/icone-2-150x150.png 150w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7cafc77 elementor-widget elementor-widget-heading\" data-id=\"7cafc77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">An\u00e1lise e Auditoria<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0bfc41e elementor-widget elementor-widget-text-editor\" data-id=\"0bfc41e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Ap\u00f3s valida\u00e7\u00e3o dos documentos da empresa, definimos a equipe auditora e o plano da auditoria. Caso aplic\u00e1vel, amostras s\u00e3o enviadas para ensaio em laborat\u00f3rio. E se for identificado N\u00e3o conformidades? Orientamos cada passo para corre\u00e7\u00f5es dentro do prazo. Aqui, cada detalhe \u00e9 cuidado com seriedade, respeito ao tempo e parceria verdadeira com voc\u00ea.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"3\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 of 5\">\n\t\t\t\t\t\t\t<div class=\"has_eae_slider elementor-element elementor-element-458fced e-con-full e-flex elementor-invisible e-con e-child\" data-eae-slider=\"97561\" data-id=\"458fced\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;bounceIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a3f7d1 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"1a3f7d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"400\" height=\"400\" src=\"https:\/\/isopoint.com.br\/portal\/wp-content\/uploads\/2025\/04\/icone-3.png\" class=\"attachment-full size-full wp-image-1013\" alt=\"\" srcset=\"https:\/\/isopoint.com.br\/portal\/wp-content\/uploads\/2025\/04\/icone-3.png 400w, https:\/\/isopoint.com.br\/portal\/wp-content\/uploads\/2025\/04\/icone-3-300x300.png 300w, https:\/\/isopoint.com.br\/portal\/wp-content\/uploads\/2025\/04\/icone-3-150x150.png 150w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49defa2 elementor-widget elementor-widget-heading\" data-id=\"49defa2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Decis\u00e3o e Emiss\u00e3o do Certificado<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22cad8e elementor-widget elementor-widget-text-editor\" data-id=\"22cad8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Com os relat\u00f3rios e evid\u00eancias em m\u00e3os, iniciamos o processo decis\u00f3rio. Se tudo estiver conforme, emitimos o certificado com alegria. Se houver reprova\u00e7\u00e3o, explicamos tudo com transpar\u00eancia, para que voc\u00ea saiba exatamente como ajustar e retomar. Nossa miss\u00e3o \u00e9 ajudar seu produto a conquistar a conformidade.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"4\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"4 of 5\">\n\t\t\t\t\t\t\t<div class=\"has_eae_slider elementor-element elementor-element-6ee222f e-con-full e-flex elementor-invisible e-con e-child\" data-eae-slider=\"47190\" data-id=\"6ee222f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;bounceIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-250464b elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"250464b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"400\" src=\"https:\/\/isopoint.com.br\/portal\/wp-content\/uploads\/2025\/04\/icones.png\" class=\"attachment-full size-full wp-image-2413\" alt=\"\" srcset=\"https:\/\/isopoint.com.br\/portal\/wp-content\/uploads\/2025\/04\/icones.png 400w, https:\/\/isopoint.com.br\/portal\/wp-content\/uploads\/2025\/04\/icones-300x300.png 300w, https:\/\/isopoint.com.br\/portal\/wp-content\/uploads\/2025\/04\/icones-150x150.png 150w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e7d1ce elementor-widget elementor-widget-heading\" data-id=\"3e7d1ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Manuten\u00e7\u00e3o da Certifica\u00e7\u00e3o<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ce104c elementor-widget elementor-widget-text-editor\" data-id=\"7ce104c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Ap\u00f3s a certifica\u00e7\u00e3o, seguimos juntos! Realizamos auditorias anuais para garantir que tudo se mant\u00e9m em conformidade, conforme normas e procedimentos aplic\u00e1veis. Essa manuten\u00e7\u00e3o \u00e9 essencial para dar continuidade \u00e0 sua certifica\u00e7\u00e3o com tranquilidade, confian\u00e7a e total apoio da equipe ISOPOINT sempre que voc\u00ea precisar.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"5\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"5 of 5\">\n\t\t\t\t\t\t\t<div class=\"has_eae_slider elementor-element elementor-element-b797794 e-con-full e-flex elementor-invisible e-con e-child\" data-eae-slider=\"43807\" data-id=\"b797794\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;bounceIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4658d28 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"4658d28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"400\" src=\"https:\/\/isopoint.com.br\/portal\/wp-content\/uploads\/2025\/04\/5555.png\" class=\"attachment-full size-full wp-image-2417\" alt=\"\" srcset=\"https:\/\/isopoint.com.br\/portal\/wp-content\/uploads\/2025\/04\/5555.png 400w, https:\/\/isopoint.com.br\/portal\/wp-content\/uploads\/2025\/04\/5555-300x300.png 300w, https:\/\/isopoint.com.br\/portal\/wp-content\/uploads\/2025\/04\/5555-150x150.png 150w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ebec33 elementor-widget elementor-widget-heading\" data-id=\"6ebec33\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Extens\u00e3o, Redu\u00e7\u00e3o, Cancelamento ou Suspens\u00e3o\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e2b5859 elementor-widget elementor-widget-text-editor\" data-id=\"e2b5859\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Toda altera\u00e7\u00e3o relevante no produto ou na organiza\u00e7\u00e3o pode exigir uma nova an\u00e1lise da certifica\u00e7\u00e3o. Seguimos um contrato claro e \u00e9tico, com crit\u00e9rios bem definidos para extens\u00e3o, suspens\u00e3o ou cancelamento. Nosso compromisso \u00e9 manter a integridade do processo com respeito, transpar\u00eancia e suporte ao seu lado em cada decis\u00e3o.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Previous\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-left\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M646 125C629 125 613 133 604 142L308 442C296 454 292 471 292 487 292 504 296 521 308 533L604 854C617 867 629 875 646 875 663 875 679 871 692 858 704 846 713 829 713 812 713 796 708 779 692 767L438 487 692 225C700 217 708 204 708 187 708 171 704 154 692 142 675 129 663 125 646 125Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"Next\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-right\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M696 533C708 521 713 504 713 487 713 471 708 454 696 446L400 146C388 133 375 125 354 125 338 125 325 129 313 142 300 154 292 171 292 187 292 204 296 221 308 233L563 492 304 771C292 783 288 800 288 817 288 833 296 850 308 863 321 871 338 875 354 875 371 875 388 867 400 854L696 533Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-00f0714 e-flex e-con-boxed e-con e-parent\" data-eae-slider=\"99919\" data-id=\"00f0714\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d082d71 elementor-align-justify elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-button\" data-id=\"d082d71\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/isopoint.com.br\/portal\/formulario-de-contato\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-arrow-alt-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256s111 248 248 248 248-111 248-248zm-448 0c0-110.5 89.5-200 200-200s200 89.5 200 200-89.5 200-200 200S56 366.5 56 256zm72 20v-40c0-6.6 5.4-12 12-12h116v-67c0-10.7 12.9-16 20.5-8.5l99 99c4.7 4.7 4.7 12.3 0 17l-99 99c-7.6 7.6-20.5 2.2-20.5-8.5v-67H140c-6.6 0-12-5.4-12-12z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Solicite uma proposta<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-5269ab8 e-flex e-con-boxed e-con e-parent\" data-eae-slider=\"95711\" data-id=\"5269ab8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-29c70c8 e-con-full e-flex e-con e-child\" data-eae-slider=\"45309\" data-id=\"29c70c8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f2b8ed1 animated-slow elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"f2b8ed1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">DOCUMENTOS NECESS\u00c1RIOS\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d4b64e1 elementor-widget__width-initial elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"d4b64e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c0f103c elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"c0f103c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_mobile&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Formul\u00e1rio de \u201cSolicita\u00e7\u00e3o de Certifica\u00e7\u00e3o de Produto e An\u00e1lise Cr\u00edtica \u2013 FOR.3.026\u201d devidamente preenchido e encaminhado (https:\/\/app.isopoint.com.br)<\/li><li>Formul\u00e1rio \u201cPROPOSTA T\u00c9CNICO-COMERCIAL DE CERTIFICA\u00c7\u00c3O\u201d com \u201cACEITE\u201d e devidamente assinado<\/li><li>Formul\u00e1rio \u201cCONTRATO DE CERTIFICA\u00c7\u00c3O\u201d devidamente assinado<\/li><li>Especifica\u00e7\u00e3o T\u00e9cnica ou Manual T\u00e9cnico do produto objeto da certifica\u00e7\u00e3o, contendo:<\/li><li>Identifica\u00e7\u00e3o com nome do fabricante e modelo do produto<br \/>Descri\u00e7\u00e3o do funcionamento do produto e da utiliza\u00e7\u00e3o do produto<\/li><li>Fotografias do produto<\/li><li>Relat\u00f3rio de Inspe\u00e7\u00e3o de F\u00e1brica (auditoria SGQ e testes de rotina) respons\u00e1vel pela fabrica\u00e7\u00e3o do produto<\/li><li>Relat\u00f3rios de Ensaios realizados em laborat\u00f3rio Acreditado pelo CGCRE\/INMETRO, ou laborat\u00f3rio do exterior acreditado por um \u00f3rg\u00e3o acreditador membro do ILAC (International Laboratory Accreditation Commision), ou laborat\u00f3rio avaliado pelo OCP.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-0d02263 e-con-full e-flex e-con e-child\" data-eae-slider=\"92951\" data-id=\"0d02263\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-d9fd820 e-flex e-con-boxed e-con e-parent\" data-eae-slider=\"8459\" data-id=\"d9fd820\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e8dfa9e animated-slow elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"e8dfa9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">ETAPAS DO PROCESSO DE CERTIFICA\u00c7\u00c3O DE PRODUTO<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e057ed image-position-column elementor-widget elementor-widget-eae-timeline\" data-id=\"5e057ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eae-timeline.skin1\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<section data-layout=\"center\" data-top-offset=\"200\" class=\"eae-layout-center eae-timeline eae-timeline-alternate-no eae-tl-center eae-tl-res-style-mobile eae-tl-res-layout-right\">\n\t\t\t<div class=\"eae-timline-progress-bar\">\n\t\t\t\t<div class='eae-pb-inner-line'><\/div>\n\t\t\t<\/div>\n\n\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<div id=\"757dfec\" class=\"eae-timeline-item elementor-repeater-item-757dfec custom-image-style-no image-position-\">\n\n\t\t\t\t<div class=\"eae-tl-item-meta-wrapper\">\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"eae-tl-icon-wrapper\" id=\"757dfec\">\n\t\t\t\t\t\t\t\t\t<div class=\"eae-icon eae-icon-item_icon eae-icon-view-stacked eae-icon-shape-circle eae-icon-type-icon\">\n\t\t\t\t\t<div class=\"eae-icon-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm0 48c110.532 0 200 89.451 200 200 0 110.532-89.451 200-200 200-110.532 0-200-89.451-200-200 0-110.532 89.451-200 200-200m140.204 130.267l-22.536-22.718c-4.667-4.705-12.265-4.736-16.97-.068L215.346 303.697l-59.792-60.277c-4.667-4.705-12.265-4.736-16.97-.069l-22.719 22.536c-4.705 4.667-4.736 12.265-.068 16.971l90.781 91.516c4.667 4.705 12.265 4.736 16.97.068l172.589-171.204c4.704-4.668 4.734-12.266.067-16.971z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"eae-tl-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"eae-tl-item-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"eae-width-100 eae-tl-content\">\n\t\t\t\t\t\t\t\t<div class=\"eae-content-inner\">\n\t\t\t\t\t\t\t\t\t<div class=\"eae-tl-item-meta-wrapper-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<h3 class=\"eae-tl-item-title\">Solicita\u00e7\u00e3o de Certifica\u00e7\u00e3o<\/h3><div class=\"eae-tl-content-innner\"><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<div id=\"165bc66\" class=\"eae-timeline-item elementor-repeater-item-165bc66 custom-image-style-no image-position-\">\n\n\t\t\t\t<div class=\"eae-tl-item-meta-wrapper\">\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"eae-tl-icon-wrapper\" id=\"165bc66\">\n\t\t\t\t\t\t\t\t\t<div class=\"eae-icon eae-icon-item_icon eae-icon-view-stacked eae-icon-shape-circle eae-icon-type-icon\">\n\t\t\t\t\t<div class=\"eae-icon-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm0 48c110.532 0 200 89.451 200 200 0 110.532-89.451 200-200 200-110.532 0-200-89.451-200-200 0-110.532 89.451-200 200-200m140.204 130.267l-22.536-22.718c-4.667-4.705-12.265-4.736-16.97-.068L215.346 303.697l-59.792-60.277c-4.667-4.705-12.265-4.736-16.97-.069l-22.719 22.536c-4.705 4.667-4.736 12.265-.068 16.971l90.781 91.516c4.667 4.705 12.265 4.736 16.97.068l172.589-171.204c4.704-4.668 4.734-12.266.067-16.971z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"eae-tl-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"eae-tl-item-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"eae-width-100 eae-tl-content\">\n\t\t\t\t\t\t\t\t<div class=\"eae-content-inner\">\n\t\t\t\t\t\t\t\t\t<div class=\"eae-tl-item-meta-wrapper-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<h3 class=\"eae-tl-item-title\">Auditoria de verifica\u00e7\u00e3o - Visita T\u00e9cnica<\/h3><div class=\"eae-tl-content-innner\"><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<div id=\"9038da2\" class=\"eae-timeline-item elementor-repeater-item-9038da2 custom-image-style-no image-position-\">\n\n\t\t\t\t<div class=\"eae-tl-item-meta-wrapper\">\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"eae-tl-icon-wrapper\" id=\"9038da2\">\n\t\t\t\t\t\t\t\t\t<div class=\"eae-icon eae-icon-item_icon eae-icon-view-stacked eae-icon-shape-circle eae-icon-type-icon\">\n\t\t\t\t\t<div class=\"eae-icon-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm0 48c110.532 0 200 89.451 200 200 0 110.532-89.451 200-200 200-110.532 0-200-89.451-200-200 0-110.532 89.451-200 200-200m140.204 130.267l-22.536-22.718c-4.667-4.705-12.265-4.736-16.97-.068L215.346 303.697l-59.792-60.277c-4.667-4.705-12.265-4.736-16.97-.069l-22.719 22.536c-4.705 4.667-4.736 12.265-.068 16.971l90.781 91.516c4.667 4.705 12.265 4.736 16.97.068l172.589-171.204c4.704-4.668 4.734-12.266.067-16.971z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"eae-tl-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"eae-tl-item-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"eae-width-100 eae-tl-content\">\n\t\t\t\t\t\t\t\t<div class=\"eae-content-inner\">\n\t\t\t\t\t\t\t\t\t<div class=\"eae-tl-item-meta-wrapper-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<h3 class=\"eae-tl-item-title\">An\u00e1lise da documenta\u00e7\u00e3o<\/h3><div class=\"eae-tl-content-innner\"><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<div id=\"7e79a73\" class=\"eae-timeline-item elementor-repeater-item-7e79a73 custom-image-style-no image-position-\">\n\n\t\t\t\t<div class=\"eae-tl-item-meta-wrapper\">\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"eae-tl-icon-wrapper\" id=\"7e79a73\">\n\t\t\t\t\t\t\t\t\t<div class=\"eae-icon eae-icon-item_icon eae-icon-view-stacked eae-icon-shape-circle eae-icon-type-icon\">\n\t\t\t\t\t<div class=\"eae-icon-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm0 48c110.532 0 200 89.451 200 200 0 110.532-89.451 200-200 200-110.532 0-200-89.451-200-200 0-110.532 89.451-200 200-200m140.204 130.267l-22.536-22.718c-4.667-4.705-12.265-4.736-16.97-.068L215.346 303.697l-59.792-60.277c-4.667-4.705-12.265-4.736-16.97-.069l-22.719 22.536c-4.705 4.667-4.736 12.265-.068 16.971l90.781 91.516c4.667 4.705 12.265 4.736 16.97.068l172.589-171.204c4.704-4.668 4.734-12.266.067-16.971z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"eae-tl-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"eae-tl-item-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"eae-width-100 eae-tl-content\">\n\t\t\t\t\t\t\t\t<div class=\"eae-content-inner\">\n\t\t\t\t\t\t\t\t\t<div class=\"eae-tl-item-meta-wrapper-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<h3 class=\"eae-tl-item-title\">Auditoria inicial na f\u00e1brica com coleta de produtos<\/h3><div class=\"eae-tl-content-innner\"><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<div id=\"fd4f750\" class=\"eae-timeline-item elementor-repeater-item-fd4f750 custom-image-style-no image-position-\">\n\n\t\t\t\t<div class=\"eae-tl-item-meta-wrapper\">\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"eae-tl-icon-wrapper\" id=\"fd4f750\">\n\t\t\t\t\t\t\t\t\t<div class=\"eae-icon eae-icon-item_icon eae-icon-view-stacked eae-icon-shape-circle eae-icon-type-icon\">\n\t\t\t\t\t<div class=\"eae-icon-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm0 48c110.532 0 200 89.451 200 200 0 110.532-89.451 200-200 200-110.532 0-200-89.451-200-200 0-110.532 89.451-200 200-200m140.204 130.267l-22.536-22.718c-4.667-4.705-12.265-4.736-16.97-.068L215.346 303.697l-59.792-60.277c-4.667-4.705-12.265-4.736-16.97-.069l-22.719 22.536c-4.705 4.667-4.736 12.265-.068 16.971l90.781 91.516c4.667 4.705 12.265 4.736 16.97.068l172.589-171.204c4.704-4.668 4.734-12.266.067-16.971z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"eae-tl-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"eae-tl-item-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"eae-width-100 eae-tl-content\">\n\t\t\t\t\t\t\t\t<div class=\"eae-content-inner\">\n\t\t\t\t\t\t\t\t\t<div class=\"eae-tl-item-meta-wrapper-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<h3 class=\"eae-tl-item-title\">Ensaio do produto no laborat\u00f3rio<\/h3><div class=\"eae-tl-content-innner\"><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<div id=\"e503e69\" class=\"eae-timeline-item elementor-repeater-item-e503e69 custom-image-style-no image-position-\">\n\n\t\t\t\t<div class=\"eae-tl-item-meta-wrapper\">\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"eae-tl-icon-wrapper\" id=\"e503e69\">\n\t\t\t\t\t\t\t\t\t<div class=\"eae-icon eae-icon-item_icon eae-icon-view-stacked eae-icon-shape-circle eae-icon-type-icon\">\n\t\t\t\t\t<div class=\"eae-icon-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm0 48c110.532 0 200 89.451 200 200 0 110.532-89.451 200-200 200-110.532 0-200-89.451-200-200 0-110.532 89.451-200 200-200m140.204 130.267l-22.536-22.718c-4.667-4.705-12.265-4.736-16.97-.068L215.346 303.697l-59.792-60.277c-4.667-4.705-12.265-4.736-16.97-.069l-22.719 22.536c-4.705 4.667-4.736 12.265-.068 16.971l90.781 91.516c4.667 4.705 12.265 4.736 16.97.068l172.589-171.204c4.704-4.668 4.734-12.266.067-16.971z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"eae-tl-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"eae-tl-item-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"eae-width-100 eae-tl-content\">\n\t\t\t\t\t\t\t\t<div class=\"eae-content-inner\">\n\t\t\t\t\t\t\t\t\t<div class=\"eae-tl-item-meta-wrapper-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<h3 class=\"eae-tl-item-title\">Parecer do Dep. T\u00e9cnico de certifica\u00e7\u00e3o<\/h3><div class=\"eae-tl-content-innner\"><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<div id=\"88586e5\" class=\"eae-timeline-item elementor-repeater-item-88586e5 custom-image-style-no image-position-\">\n\n\t\t\t\t<div class=\"eae-tl-item-meta-wrapper\">\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"eae-tl-icon-wrapper\" id=\"88586e5\">\n\t\t\t\t\t\t\t\t\t<div class=\"eae-icon eae-icon-item_icon eae-icon-view-stacked eae-icon-shape-circle eae-icon-type-icon\">\n\t\t\t\t\t<div class=\"eae-icon-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm0 48c110.532 0 200 89.451 200 200 0 110.532-89.451 200-200 200-110.532 0-200-89.451-200-200 0-110.532 89.451-200 200-200m140.204 130.267l-22.536-22.718c-4.667-4.705-12.265-4.736-16.97-.068L215.346 303.697l-59.792-60.277c-4.667-4.705-12.265-4.736-16.97-.069l-22.719 22.536c-4.705 4.667-4.736 12.265-.068 16.971l90.781 91.516c4.667 4.705 12.265 4.736 16.97.068l172.589-171.204c4.704-4.668 4.734-12.266.067-16.971z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"eae-tl-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"eae-tl-item-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"eae-width-100 eae-tl-content\">\n\t\t\t\t\t\t\t\t<div class=\"eae-content-inner\">\n\t\t\t\t\t\t\t\t\t<div class=\"eae-tl-item-meta-wrapper-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<h3 class=\"eae-tl-item-title\">Decis\u00e3o da acredita\u00e7\u00e3o - Certid\u00e3o<\/h3><div class=\"eae-tl-content-innner\"><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/section>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-00ac7fb e-flex e-con-boxed e-con e-parent\" data-eae-slider=\"48140\" data-id=\"00ac7fb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-e0088f4 e-con-full e-flex e-con e-child\" data-eae-slider=\"2890\" data-id=\"e0088f4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-657dbd0 e-con-full e-flex e-con e-child\" data-eae-slider=\"69439\" data-id=\"657dbd0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-699fe1d animated-slow elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"699fe1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">ESCOLHA DE LABORAT\u00d3RIO<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d5d246 elementor-widget__width-initial elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"3d5d246\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d19519 elementor-widget elementor-widget-text-editor\" data-id=\"9d19519\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>O\u00a0<strong>ISOPOINT<\/strong>\u00a0como certificadora tem a responsabilidade de selecionar e contratar um laborat\u00f3rio, acreditado pelo\u00a0<strong>INMETRO segundo a ISO\/IEC 17025<\/strong>, para realizar os ensaios que ser\u00e3o utilizados no processo de certifica\u00e7\u00e3o de um produto. Caso esta contrata\u00e7\u00e3o n\u00e3o seja poss\u00edvel devido \u00e0 inexist\u00eancia de um laborat\u00f3rio acreditado, preferencialmente ser\u00e1 levado em considera\u00e7\u00e3o as seguintes s orienta\u00e7\u00f5es:<\/p><p>a) laborat\u00f3rio acreditado que n\u00e3o seja de terceira parte;<br \/>b) laborat\u00f3rio avaliado pelo ISOPOINT;<\/p><p>Os laborat\u00f3rios acreditados s\u00e3o aqueles:<\/p><p>a) acreditados pela Cgcre\/Inmetro segundo a ISO \/IEC 17.025;<br \/>b) acreditados por organismos de acredita\u00e7\u00e3o de laborat\u00f3rios de outro pa\u00eds com o qual o Inmetro mant\u00e9m acordo de reconhecimento m\u00fatuo.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-293a446 elementor-align-center elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-button\" data-id=\"293a446\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"http:\/\/www.inmetro.gov.br\/laboratorios\/rble\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-arrow-alt-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256s111 248 248 248 248-111 248-248zm-448 0c0-110.5 89.5-200 200-200s200 89.5 200 200-89.5 200-200 200S56 366.5 56 256zm72 20v-40c0-6.6 5.4-12 12-12h116v-67c0-10.7 12.9-16 20.5-8.5l99 99c4.7 4.7 4.7 12.3 0 17l-99 99c-7.6 7.6-20.5 2.2-20.5-8.5v-67H140c-6.6 0-12-5.4-12-12z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Veja laborat\u00f3rios acreditados pelo Inmetro<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-13957a5 e-flex e-con-boxed e-con e-parent\" data-eae-slider=\"33549\" data-id=\"13957a5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-a3a7a41 e-con-full e-flex e-con e-child\" data-eae-slider=\"95259\" data-id=\"a3a7a41\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-bb30181 e-con-full e-flex e-con e-child\" data-eae-slider=\"6845\" data-id=\"bb30181\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-271e6a7 animated-slow elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"271e6a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">RESPONSABILIDADES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c62928b elementor-widget__width-initial elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"c62928b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-129bc1e animated-slow elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"129bc1e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">ISOPOINT \u2013 OCP<br><br>\n\nPara o processo de certifica\u00e7\u00e3o de produtos, o ISOPOINT se responsabiliza por:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39435fd elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"39435fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Avaliar a solicita\u00e7\u00e3o de certifica\u00e7\u00e3o do cliente<\/p><p>Avalia\u00e7\u00e3o da Documenta\u00e7\u00e3o do SGQ e elabora\u00e7\u00e3o do plano de auditoria para o fornecedor (cliente)<\/p><p>Escolher em comum acordo com o Fornecedor (cliente), o Laborat\u00f3rio de Ensaio para o(s) produto(s)<\/p><p>Avalia\u00e7\u00e3o do Sistema de Gest\u00e3o da Qualidade da Unidade Fabril onde \u00e9 fabricado o produto objeto da Certifica\u00e7\u00e3o<\/p><p>Avalia\u00e7\u00e3o dos testes de rotina na Unidade Fabril onde \u00e9 fabricado o produto objeto da certifica\u00e7\u00e3o<\/p><p>Sele\u00e7\u00e3o da amostra (corpo de prova) a ser encaminhada para os ensaios laboratoriais<\/p><p>Avalia\u00e7\u00e3o da documenta\u00e7\u00e3o t\u00e9cnica e dos Relat\u00f3rios de Ensaios<\/p><p>Submiss\u00e3o do Processo de Certifica\u00e7\u00e3o \u00e1 Comiss\u00e3o de Certifica\u00e7\u00e3o<\/p><p>Recomenda\u00e7\u00e3o da Certifica\u00e7\u00e3o<\/p><p>Emiss\u00e3o do Certificado de Concess\u00e3o de uso da licen\u00e7a da Marca de Conformidade<\/p><p>Supervis\u00e3o da Certifica\u00e7\u00e3o \u2013 Manuten\u00e7\u00e3o peri\u00f3dica<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-455ff8d e-con-full e-flex e-con e-child\" data-eae-slider=\"22312\" data-id=\"455ff8d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a88b8fa animated-slow elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"a88b8fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cliente\n<br><br>\nComprometimento da institui\u00e7\u00e3o certificada:\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-668c4d9 elementor-widget elementor-widget-text-editor\" data-id=\"668c4d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Atender todas as condi\u00e7\u00f5es que constam nos procedimentos, assim como aquelas contidas nas normas t\u00e9cnicas aplic\u00e1veis<\/p><p>Identifica\u00e7\u00e3o do produto que consta na solicita\u00e7\u00e3o<\/p><p>Atender as decis\u00f5es tomadas na aplica\u00e7\u00e3o dos procedimentos do OCP, nas condi\u00e7\u00f5es estabelecidas para cada caso<\/p><p>Facilitar aos auditores todos os meios necess\u00e1rios para realizar os controles definidos nos procedimentos<\/p><p>Controlar o uso da Marca de Conformidade em lote que n\u00e3o atenda aos requisitos dos procedimentos ou das normas t\u00e9cnicas aplic\u00e1veis<\/p><p>Verificar e assegurar a conformidade dos produtos com os requisitos dos procedimentos e controlar o uso da Marca de Conformidade exclusivamente para os produtos que esteja em conformidade<\/p><p>Manter o controle permanente do sistema conforme disposi\u00e7\u00e3o dos procedimentos<\/p><p>Manter os registros de reclama\u00e7\u00f5es de seus clientes, assim como as a\u00e7\u00f5es corretivas implementadas disponibilizando para o ISOPOINT avaliar o processo<\/p><p>Colocar obrigatoriamente a Marca de Conformidade nos produtos para os quais ela foi concedida, e somente neles, nas condi\u00e7\u00f5es estabelecidas nos procedimentos. A logomarca deve ser colocada tanto no produto quanto na embalagem de acordo com o modelo definido<\/p><p>Realizar os controles e ensaios correspondentes, definidos em procedimentos<\/p><p>Submeter ao OCP, previamente \u00e0 comercializa\u00e7\u00e3o, qualquer modifica\u00e7\u00e3o que fizer no produto para o qual foi concedida a certifica\u00e7\u00e3o, inclusive designa\u00e7\u00f5es comerciais<\/p><p>Fazer uso da Marca de Conformidade somente em documento que fa\u00e7am refer\u00eancia aos produtos certificado<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-4a84f66 e-flex e-con-boxed e-con e-parent\" data-eae-slider=\"26398\" data-id=\"4a84f66\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-74a6d50 e-con-full e-flex e-con e-child\" data-eae-slider=\"43579\" data-id=\"74a6d50\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7642b3 animated-slow elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"a7642b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PROCESSO DE RECLAMA\u00c7\u00c3O E APELA\u00c7\u00c3O\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b2d591 elementor-widget__width-initial elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"5b2d591\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-9a4b3ac e-con-full e-flex e-con e-child\" data-eae-slider=\"51164\" data-id=\"9a4b3ac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-db86ce3 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"db86ce3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>PROCEDIMENTO<\/strong><br \/>Em conformidade com os requisitos da norma NBR ISO\/IEC 17065, o ISOPOINT possui o procedimento POP.5.014 para tratar e solucionar as reclama\u00e7\u00f5es e apela\u00e7\u00f5es de seus clientes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ff53c3 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"5ff53c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>OBJETIVO<\/strong><br \/>Este procedimento tem a finalidade de estabelecer uma sistem\u00e1tica para tratar e solucionar reclama\u00e7\u00f5es recebidas dos clientes ou de terceiros.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-12c7bb2 e-con-full e-flex e-con e-child\" data-eae-slider=\"98046\" data-id=\"12c7bb2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2924d6c animated-slow elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"2924d6c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">RECLAMA\u00c7\u00d5ES e APELA\u00c7\u00d5ES\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7ee5e1 elementor-widget elementor-widget-text-editor\" data-id=\"e7ee5e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">No ISOPOINT, valorizamos a transpar\u00eancia e o compromisso com a qualidade. Se voc\u00ea nosso cliente, n\u00e3o concorda com algum aspecto do processo da sua certifica\u00e7\u00e3o, saiba que tem o direito de registrar uma reclama\u00e7\u00e3o ou apela\u00e7\u00e3o.<\/span><\/p><p><b>Como registrar uma Reclama\u00e7\u00e3o ou Apela\u00e7\u00e3o?<\/b><\/p><p><span style=\"font-weight: 400;\">Voc\u00ea pode enviar sua reclama\u00e7\u00e3o por:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">E-mail: <\/span><a href=\"mailto:contato@isopoint.com.br\"><span style=\"font-weight: 400;\">contato@isopoint.com.br<\/span><\/a><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Carta endere\u00e7ada ao:<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">ISOPOINT \u2013 Reclama\u00e7\u00e3o\/Apela\u00e7\u00e3o<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Rua Bar\u00e3o do Triunfo, 520 \u2013 Cj.132 \u2013 Brooklin Paulista<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">S\u00e3o Paulo \u2013 SP \u2013 CEP: 04602-002<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Formul\u00e1rio online no seu acesso de cliente: <\/span><a href=\"https:\/\/app.isopoint.com.br\/\"><span style=\"font-weight: 400;\">https:\/\/app.isopoint.com.br\/<\/span><\/a><\/li><\/ul><p><b>Como tratamos sua Reclama\u00e7\u00e3o ou Apela\u00e7\u00e3o<\/b><\/p><p><span style=\"font-weight: 400;\">Se voc\u00ea tiver alguma reclama\u00e7\u00e3o ou apela\u00e7\u00e3o sobre o processo de certifica\u00e7\u00e3o\/acredita\u00e7\u00e3o, nossa equipe de Qualidade est\u00e1 pronta para ajudar. Analisaremos cuidadosamente sua solicita\u00e7\u00e3o e, se necess\u00e1rio, entraremos em contato para esclarecer detalhes e garantir uma avalia\u00e7\u00e3o precisa.<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Se a reclama\u00e7\u00e3o n\u00e3o for procedente: Enviaremos uma resposta explicando os motivos da decis\u00e3o.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Se a reclama\u00e7\u00e3o for procedente: Abriremos um Relat\u00f3rio de Tratamento de Reclama\u00e7\u00e3o ou Apela\u00e7\u00e3o e seguiremos nosso procedimento interno para resolver a quest\u00e3o de forma eficaz.<\/span><\/li><\/ul><p><b>Direito de Recurso<\/b><\/p><p><span style=\"font-weight: 400;\">Se voc\u00ea n\u00e3o estiver satisfeito com a resposta inicial, pode recorrer:<\/span><\/p><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Segunda inst\u00e2ncia: Sua reclama\u00e7\u00e3o ser\u00e1 reavaliada por um n\u00edvel hier\u00e1rquico superior dentro do ISOPOINT.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Terceira inst\u00e2ncia: Caso ainda n\u00e3o concorde com a decis\u00e3o, voc\u00ea pode encaminhar sua solicita\u00e7\u00e3o \u00e0 Coordena\u00e7\u00e3o Geral de Acredita\u00e7\u00e3o do Inmetro*.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Inst\u00e2ncia final: Se necess\u00e1rio, o caso ser\u00e1 analisado pela Comiss\u00e3o de Apela\u00e7\u00e3o do Comit\u00ea Brasileiro de Avalia\u00e7\u00e3o da Conformidade (CBAC), que dar\u00e1 a decis\u00e3o final*.<\/span><\/li><\/ol><p><span style=\"font-weight: 400;\">* Obs: Os itens 2 e 3 s\u00f3 ser\u00e3o poss\u00edveis para processos de certifica\u00e7\u00e3o que fa\u00e7am parte do Escopo de Acredita\u00e7\u00e3o do ISOPOINT emitido pela Cgcre.<\/span><\/p><p><b>\u201cEstamos comprometidos em garantir um processo justo e transparente para todos os nossos clientes.\u201d<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FA\u00c7A A CERTIFICA\u00c7\u00c3O DO SEU PRODUTO Solicita\u00e7\u00e3o da Certifica\u00e7\u00e3o Basta acessar nosso site e solicitar uma proposta. A partir do seu formul\u00e1rio, nossa equipe avalia as informa\u00e7\u00f5es e prepara uma proposta t\u00e9cnico-comercial personalizada. Durante todo o processo, nossos especialistas estar\u00e3o dispon\u00edveis para tirar d\u00favidas e orientar com clareza, aten\u00e7\u00e3o e total compromisso com voc\u00ea. An\u00e1lise [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-488","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/isopoint.com.br\/portal\/wp-json\/wp\/v2\/pages\/488","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/isopoint.com.br\/portal\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/isopoint.com.br\/portal\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/isopoint.com.br\/portal\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/isopoint.com.br\/portal\/wp-json\/wp\/v2\/comments?post=488"}],"version-history":[{"count":220,"href":"https:\/\/isopoint.com.br\/portal\/wp-json\/wp\/v2\/pages\/488\/revisions"}],"predecessor-version":[{"id":3434,"href":"https:\/\/isopoint.com.br\/portal\/wp-json\/wp\/v2\/pages\/488\/revisions\/3434"}],"wp:attachment":[{"href":"https:\/\/isopoint.com.br\/portal\/wp-json\/wp\/v2\/media?parent=488"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}